Our floral arrangements are made to order just for you and for this reason they are not eligible for returns and refund. Please also note, your order cannot be canceled or modified in any way once the order has been placed. for further instructions.
We only replace items if they are defective or damaged.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging, packed in the same way as you received it.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.